This California Consumer Privacy Act (CCPA) Notice applies to California residents and describes how Pillar Mortgage Group, LLC ("PMG," "we," "us," or "our") collects, uses, and shares personal information, and your rights under California law.
If you are a California resident, the CCPA provides you with specific rights regarding your personal information. This notice explains those rights and how to exercise them.
In the course of our mortgage lending business, we may collect the following categories of personal information:
We collect this information directly from you, from credit bureaus, from government agencies, and automatically through our website.
Pillar Mortgage Group does not sell your personal information. We do not and will not sell your personal information to third parties for monetary or other valuable consideration.
We may share your information with third parties only as necessary to process your loan (lenders, title companies, appraisers, credit bureaus), comply with legal requirements, or with your explicit consent.
As a California resident, you have the following rights:
You have the right to request disclosure of the personal information we have collected about you, including the categories, sources, purposes, and third parties we share it with.
You have the right to request deletion of personal information we have collected, subject to certain exceptions (such as completing a transaction or complying with legal obligations).
You have the right to opt-out of the sale of your personal information. As stated above, we do not sell personal information.
We will not discriminate against you for exercising any of your CCPA rights. You will not receive a different level of service or pricing for making a privacy request.
To exercise your CCPA rights, you may submit a request by:
We will respond to verifiable consumer requests within 45 days. We may need to verify your identity before processing your request. Requests may be submitted by an authorized agent on your behalf with appropriate written authorization.
We will not charge a fee for processing your request unless it is excessive, repetitive, or clearly unfounded.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations (mortgage records are typically retained for 3–7 years as required by federal and state law), resolve disputes, and enforce our agreements.
If you have questions about this CCPA notice or our privacy practices, please contact us:
Pillar Mortgage Group, LLC
9089 E Bahia Dr 101A, Scottsdale, AZ 85260
[email protected]
NMLS# 2700076 | Arizona License MB-2009671